Break language barriers, anywhere
Communicate with customers in their preferred language without hiring native speakers.
QContact’s AI-powered language translation automatically detects and translates conversations across channels, letting your agents deliver seamless, multilingual support.
Automatic language detection
QContact identifies your customer’s language the moment they reach out, so there’s no need for manual guesswork.
Real-time translation
Messages are translated instantly, ensuring smooth communication without delays.
Contextually accurate responses
QContact’s AI delivers accurate translations that preserve tone and context, so your communication remains professional and natural.
Support for 100+ languages
From Afrikaans to Spanish, Portuguese and Mandarin, we support over 100 languages to help you connect with customers worldwide.
Connect globally, communicate locally
Expand into new markets with confidence, knowing your team can connect with customers in their native language. QContact’s translation tools enable personalised communication, building trust and strengthening relationships. Whether entering new regions or engaging diverse audiences, we help your business deliver exceptional support.
Increase agent efficiency
Boost agent efficiency and streamline your workforce with QContact’s advanced translation tools. By enabling seamless communication in multiple languages, you can reduce the need for a large team of native-speaking agents. This not only simplifies operations but also minimises touchpoints between agents, ensuring faster, more consistent resolutions for your customers.
Omni-channel integration
Translate languages across all communication channels—email, live chat, social media, and more. Whether customers are chatting via WhatsApp or messaging on Instagram, your agents can respond fluently and effortlessly.
