Build knowledge bases in minutes
Over 90% of customers say they’d prefer to find answers themselves for simple queries. QContact’s Knowledge Base Builder makes creating a comprehensive knowledge base quick and easy. Our AI analyses your existing content and automatically generates suggested questions and answers. Say goodbye to manual data entry and hello to faster, more accurate support.
Instant knowledge base creation
QContact’s AI-driven Knowledge Base Builder allows you to go from no knowledge base to a fully populated one within hours, saving your team valuable time.
Save hours of work
Eliminate the guesswork and effort, allowing your team to focus on higher-priority tasks while the AI generates intelligent, relevant content for you.
Empower customers
Give your customers the tools they need to quickly resolve issues on their own, improving customer satisfaction and reducing support costs.
Channel integrations
Once your knowledge base is built, it integrates effortlessly with all communication channels.
Create a complete knowledge repository in hours
QContact’s Knowledge Base Builder uses AI to analyse your existing documents, like brochures, product manuals, and website content, to generate highly relevant and accurate content. From there, our AI suggests questions and answers, speeding up the process of building a full knowledge base and improving the overall quality of the content.
Reduce dependency on human effort
AI takes over the heavy lifting by automatically building a well-structured knowledge base. Instead of relying on manual processes, your team can focus on delivering excellent customer service while the system generates accurate and comprehensive information for your customers.
Enhance customer experience with instant answers
By giving customers, the ability to access the information they need instantly, you not only save time but improve satisfaction. Customers can find answers without waiting for agent assistance, leading to faster resolution and more positive interactions.
Boost agent productivity and efficiency
With a well-organised, AI-generated knowledge base, your agents can resolve customer issues more effectively. They have access to accurate, up-to-date information at their fingertips, meaning fewer escalations and faster responses to customer queries.
