INTEGRATIONS – HELLOPETER
Build a trusted online presence with HelloPeter
QContact’s two-way integration with South Africa’s leading review platform lets you manage customer feedback effortlessly.
Collect, respond to, and act on reviews directly within QContact’s unified platform. By streamlining the process, you can turn feedback into actionable insights and show every customer their voice matters.
QContact and Hellopeter offer:
Respond in seconds
QContact automatically collects your customer feedback from HelloPeter and automatically assigns it to a queue for someone to look at. They can then reply directly through QContact and have a two-way conversation with your customer without leaving QContact.
Proactive resolution
Solicit feedback
Automatically prompt your customers to leave you feedback after a great conversation – helping ensure that positive reviews are left for your business after a positive interaction.
Simplify feedback management
All your Hellopeter reviews in one place. QContact ensures you can monitor and manage feedback seamlessly without switching platforms.
Respond faster
Handle customer feedback in real time with two-way integration. Quick responses show your commitment to customer satisfaction and help build trust.
Build a stronger reputation
Encourage happy customers to share their experiences with automated review prompts. More positive reviews help strengthen your brand’s credibility.
Improve your operations
Use insights from Hellopeter reviews to refine your processes, identify trends, and deliver better experiences for your customers.
