We had 1,697 people apply to join us in just one week.
That number blew us away, but in all honestly, it didn’t surprise us. Because if there’s one thing we’ve seen time and time again, it’s that South Africa is packed with talent, drive, and potential. You just need to give people the opportunity to show it.
And that’s exactly why we’re here.
At QContact, we haven’t just built a team in South Africa, we’ve also invested in it. Over R25 million so far, in people, in training, in infrastructure, and in careers.
And its not just because it looks good on a social post, it’s because we believe in it.
This isn’t about cheap labour or offshoring, It’s about real partnership, It’s about building something with South Africa, and not just in it.
What real investment looks like
It’s not just a big number for show. Here’s what we’ve actually invested in:
👩🏾💼 People We’ve helped people move from unemployed to employed, not just by hiring, but by also building roles that actually grow with them.
👩🏽🏫 Education We’ve supported team members in learning new skills, training on new systems, and getting the confidence to step into something bigger.
💻 Infrastructure We’ve put time and money into tech that helps businesses in SA keep their data where it belongs, in South Africa, and not on servers halfway across the world.
🎲 First chances A lot of people don’t get a foot in the door because they haven’t had the chance to learn yet. We hire based on mindset, not just CVs and we continuously help people learn on the job.
🌍 Local reach Because we’re remote-first, we don’t just hire in one or two big cities. We’ve got team members in over 7 towns and cities across South Africa and we’re still growing.
🟰 Equal opportunity No matter your background, your beliefs, your identity or your ability, If you’re willing to learn, we’re willing to back you.
This isn’t charity, It’s smart business.
Because When you bet on people, you win, every single time.
Why “local” matters more than ever
Too many platforms come into African markets with the same tired playbook:
💵 Pricing in dollars 📞 Support from a different continent 🧩 Tiered packages with locked features ❌ No real understanding of how business works here
That’s not real collaboration; it’s just another one-size-fits-all approach in a different postcode.
At QContact, we decided early on that if we were going to serve African businesses, we had to actually serve them and not just sell to them.
That means:
✅ Pricing in your currency, not ours
✅ Support from people who live where you live
✅ One single price for the full platform with no sneaky upsells
We’re not here to cash in and move on, we’rehere to build something better with the people, businesses, and communities shaping Africa’s future.
And we’ve structured our business in a way that proves it.
The future of CX in Africa? It’s already here.
Africa isn’t just a growing market to us. It’s a powerhouse of talent, innovation, and opportunity. But too many companies still treat it like a cost-saving measure, not a continent full of possibility.
Which is why we chose a different approach. One that invests in people, not just pipelines. Because we’re not here to serve a region. We’re here to grow with it.
And while plenty of platforms are starting to take notice, we’re one of the first to actually do things differently.
While others charge in dollars, we price in local currency. While others offer distant support, we build local teams. While others hide features behind tiered plans, we give you the full platform with no gotchas!
We didn’t follow the playbook.
We rewrote it.
And we’re just getting started.
Want to see what local-first CX tech actually looks like?
Let’s show you.
Book a demo.
Let’s build something better.
#QContact #CXAfrica #SouthAfrica #CRM #FairPricing #Disruptors #AfricaTech #RemoteWork
