OMNICHANNEL – TIKTOK
Turn your TikTok engagement into profit with TikTok Messaging.
Your social team has spent a huge amount of time building your TikTok presence and following, but how do you turn that engagement into financial reward? Enter TikTok Messaging.
With over 1.5 billion users spending an average of 95 minutes per day engaging with content creators and businesses online – TikTok is No. 1 social platform for engagement.
Turn Engagement into Sales
Your customers see the content, and now want to buy – how do they do that? With TikTok messaging they can start a conversation with one click and be learning more about your services or even buying without ever leaving TikTok.
No copy & paste
Reporting
Provide Customer Service
Don’t let your customers rant in the comments section – allow them to message you directly into your customer care team through TikTok messaging.
Boost engagement, boost results
TikTok rewards interaction. By replying quickly and personally to messages, you keep followers engaged and increase your reach, all managed inside QContact.
And if there’s ever a situation where the bot doesn’t know the answer, it can effortlessly route the enquiry to one of your team to answer.
Faster response times
39% of consumers expect a reply within an hour on social. With QContact, TikTok messages are automatically routed to available agents so you can respond in minutes and exceed expectations.
Automate around the clock.
Don’t leave customers hanging over nights and weekends. Use QContact to send auto-replies that manage expectations, or let AI-powered bots handle FAQs and updates 24/7.
Spread the load across teams
Don’t limit TikTok to your social manager. With QContact, your whole customer service or sales team can handle TikTok messages, with full visibility of conversation history and context.