Allow your customers to call you via WhatsApp any time of the day absolutely free-of-charge – only with QContact.

Hot off the press of WhatsApp officially launching WhatsApp Calls on their business API platform, QContact is proud to announce the official release of our WhatsApp calling integration. This allows you to now not just handle messages with your customers, but now also handle voice calls with our native integration.

What’s more – as always with QContact – this functionality is provided to all our customers at no additional cost and no setup fees. Your customers can call you from WhatsApp absolutely free-of-charge – with no cost to them or you.

We also fully support outbound calls, which come with a per-minute charge from WhatsApp with no markup fees by QContact. QContact is the first, and so far, only Contact Centre as a Service vendor to offer this service. This yet again demonstrates QContact’s unique extensible environment where we can quickly add new channels and functionality in a matter of days from official release.

Setup is easy and takes just a few clicks and is ready to go. So if you are looking for a contact centre platform that evolves with the times, look no further than QContact and get a demo today!