We are delighted to announce that CX Today have announced the winners of this year’s prestigious CX Awards 2025, with QContact proudly winning the award for the Best Mid-Market Contact Centre Platform.

The CX Awards are designed to recognise not just excellence, but also innovation with the Customer Experience industry, highlighting solutions that deliver for their customers with innovative solutions. QContact’s victory, as voted for by top industry analysts, demonstrates the strength of our platform.

Oru Mohiuddin, a senior research manager at leading analysts IDC commented – “QContact stood apart in its customer stories, detailing the added value in their white-glove approach, deployment experience, and integrations with the broader enterprise, not just CRMs. I was really impressed!”

QContact continues to set itself apart from the competition by going beyond what a traditional Contact Centre as a Service provider typically provides, by allowing not just rich and deep integrations across existing business systems, but also unrivaled built-in functionality negating the need for expensive professional services or additional products.

From banks to retail to fintech to utilities – QContact has proven itself across multiple verticals to provide a cost effective and powerful solution. We’re proud of the recognition provided by CX Today to our market leading approach, and our commitement to provide the best customer experience to our client’s customers.

Want to learn how we can help your business? Why not reach out to us today for a personalised demonstration?