QContact becomes first CCaaS provider to launch WhatsApp calling!
Rated #1 mid-market contact centre platform in the world
“QContact stood apart in its customer stories, detailing the added value in their white-glove approach, deployment experience, and integrations with the broader enterprise, not just CRMs. I was really impressed”
Oru Mohiuddin, Senior Research Manager, IDC
Connecting all the pieces together into a single platform
The future of customer communications, QContact enables you to connect with your customers in ways you’ve never imagined.
Every channel
Calls, emails, WhatsApp, live chat and social media all effortlessly managed in one place – never lose a conversation again.
Every detail
Access detailed customer information, from orders and payments to policy and transaction history.
Every touchpoint
Understand the full scope of your customers’ experience, from marketing and sales to service and support.
Every insight
Discover in-depth, rich insights and analytics that can shape, optimise, and inform your future business decisions.