Effective Customer Communication for E-Commerce Businesses
Never before have consumers expected more – they expect to be able to communicate how they want, when they want, and for you to know
September 25, 2019
Never before have consumers expected more – they expect to be able to communicate how they want, when they want, and for you to know
We explore how computers can detect voicemails and answering machines during outbound dialling and whether you should enable this technology on your campaigns.
With over €300m/$350m in fines issued in one week – data security has never been so important. We explain how you can take steps to
We explain the difference between the different methods of outbound dialling, and help you choose the correct dialling mode for your business.
Management Information systems are the eyes and ears of your contact centre or sales floor. Without fast and accurate reporting your managers are being restricted
With recent news events and new laws such as GDPR, data security is in spotlight like never before. No matter how big or small your