Predictive Dialling? Power, Preview or Progressive Dialling?
We explain the difference between the different methods of outbound dialling, and help you choose the correct dialling mode for your business.
June 27, 2019
We explain the difference between the different methods of outbound dialling, and help you choose the correct dialling mode for your business.
Management Information systems are the eyes and ears of your contact centre or sales floor. Without fast and accurate reporting your managers are being restricted
With recent news events and new laws such as GDPR, data security is in spotlight like never before. No matter how big or small your