Single, Multi and Omnichannel – Learn the difference.
Omni-channel is proving to be a game changer for a lot of businesses when it comes to customer experience.
September 10, 2021
Omni-channel is proving to be a game changer for a lot of businesses when it comes to customer experience.
No business is perfect & mistakes happen. How quickly you deal with these mistakes can be the difference between an unhappy customer ready to tell
Much has been written about the death of the phone – other channels of communication such as email and social media have for several decades
On April 1st the Supreme Court finally ruled on the long running TCPA dispute between Facebook and Noah Duguid.
According to Oberlo, in 2021, e-commerce sales are expected to account for 18.1% of retail sales worldwide!
There are more than 5 million businesses on the business app & many more registered with the API version. Each day more than 65 billion
I think it’s safe to say we are all probably suffering from Zoom burnout in 2020, (yes, it’s a real thing, you can Google it
At Qcontact, we understand how hard it is for business owners to stay on top of their customers. We hear you! Thats why we are
Some businesses have already made a fantastic transition to the ‘working from home’ model & have really reaped the rewards which include happier staff &