How to improve your business Hellopeter score
By integrating HelloPeter in QContact we have seen businesses improve their TrustIndex by over 50% and reduce average time to answer to 1 hour.
June 15, 2022
By integrating HelloPeter in QContact we have seen businesses improve their TrustIndex by over 50% and reduce average time to answer to 1 hour.
The supervisor screen is designed to help customer service, sales & contact centre managers enhance their team’s performance. It gives you a 360-degree view of
These 5 features will help transform your business by enabling you to deal with more tasks or deal with more customer conversations than you thought
We today launched our integration with Instagram – taking us to 20 integrations. All provided free-of-charge to every single one of our users.
QContact continues to expand its presence across Africa, where we are proud to announce we have now entered the Botswana market
To do this, you really need to place your customer at the centre of everything, it may sound obvious, but most businesses forget this down
Hybrid working is no longer the buzz word of 2021, it’s becoming the reality of the workforce in 2022!
Omni-channel is proving to be a game changer for a lot of businesses when it comes to customer experience.